Do you really want to issue a refund??

Didn't fit the size? ???! the site shows the size grid, bro!!! ! You can give it to mom, dad, grandma, grandpa, friend, girlfriend and it will be a thrill!

I don't envy those who make refunds, they have nerves of steel! You need to fill out a bunch of paperwork, pay for the delivery yourself, and wait for your money.…


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First, you need to contact the support telegram account (@astrallamour2), in the message you need to specify the order number, the composition of the order, and the reason for the refund.

If you want to return the product, you have 7 days to return the product of proper quality from the date of receipt of the product.

The return procedure:
1 Make sure that the product has no traces of use, the labels and the original packaging are preserved.
2 You must have an electronic order confirmation receipt.
3 Download and fill out an Application for the return of the product.
4 Send a scanned copy of the Application by email astrallamour@yandex.ru
5 After discussing the details with the manager, you need to send the product to the address we specified.
6 The refund is made up to 10 days after we receive the returned goods by wire transfer to the bank card from which the payment was made.

The return and exchange of online orders is carried out at your expense, you need to use Russian Post as the delivery service, (https://www.pochta.ru) or SDEK. (https://www.cdek.ru)

Return & refund policy